## A tender just fell through

A carrier just rejected the tender on MEM → ORD, picking up tomorrow.

### Procurement · #LS-49010

- **17:02:01** Tender rejected on MEM → ORD — pickup tomorrow 6am.
- **17:02:03** Re-tendered to the next carrier on your routing guide.
- **17:02:44** No response in your 40-min window — moved to the third.
- **17:03:10** Covered at contract. Rate con out, dock appointment held.
- **17:03:12** Re-covered before the miss reached your team.

### What just happened

A carrier fell through on a next-day load. Loadsmart AI worked down your routing guide, re-tendered until it re-covered at contract, and kept the dock appointment — a rejected tender never became a scramble on your desk.

### What the agent does

#### Works your routing guide in seconds, inside a cost ceiling.

1. **Detects the miss**  
   Catches a rejection or a timeout the moment it happens.
2. **Re-tenders down the guide**  
   Moves to the next eligible rate and tenders again, repeating down the guide until a carrier accepts.
3. **Cleans up behind it**  
   Drops the rejected carrier from the shipment, cancels the dock or pickup appointment already booked, and re-covers the load under the new carrier.
4. **Holds rather than guesses**  
   If no eligible fallback exists inside the guardrail, the load is held for review instead of covered at any price.

### What changes

#### What your team stops doing. And what that’s worth.

- **Recovery before the miss reaches you**  
  A five-minute retender instead of a half-day scramble that ends in an overpaid spot load.
- **Your routing guide gets used the way you built it**  
  Negotiated rates get used in the order you ranked them, on every load, at every hour.
- **Fallbacks stop inflating spend**  
  The rate that covers the load is one you would have approved yourself.

## Runs on your stack

### Nothing to rip out. Nothing to migrate.

Your existing systems stay your system of record. Loadsmart becomes your system of action — the work runs on the Loadsmart Platform and the outcome is written back where your team already looks for it.

### YOUR SYSTEM OF RECORD

- **TMS · WMS · ERP**  
  Loadsmart AI - Agents running the work  
  API - Connects to your system of record over a direct API integration.  
  EDI - Speaks EDI where your carriers and partners already do.  
  MCP - Exposes the same actions over MCP for agent-to-agent workflows.

## The rest of the lineup

### Five more agents running the same way.

Loadsmart AI is six specialized agents working the freight lifecycle end to end. If none of the six match what is slowing your team down, describe the task and Loadsmart will build the agent to run it.

1. **Proactive Load Audits**  
   Validates what actually gets billed against the rate that was booked.
2. **Scheduling & Re-Scheduling**  
   Rebooks the dock slot the retender just invalidated.
3. **Document Collection & Filing**  
   Captures every quote, tender, rate con, BOL, POD and invoice as it arrives, and files it against the right shipment automatically.
4. **Tracking & Status Updates**  
   Gets status from carriers so your team stops making check calls, and pushes clean updates to the people who need them.
5. **Claims Processing**  
   Gathers the documentation, validates the claim, and drafts the response for your approval, so claims get filed and recovered.

## Bring the workflow that bothers you most.

See the Tender Failures agent run against your own freight, in a working session with the team that builds it.