Tender Failures Agent | Loadsmart AI

A tender just fell through

A carrier just rejected the tender on MEM → ORD, picking up tomorrow.

Procurement · #LS-49010

• 17:02:01 Tender rejected on MEM → ORD — pickup tomorrow 6am.
• 17:02:03 Re-tendered to the next carrier on your routing guide.
• 17:02:44 No response in your 40-min window — moved to the third.
• 17:03:10 Covered at contract. Rate con out, dock appointment held.
• 17:03:12 Re-covered before the miss reached your team.

What just happened

A carrier fell through on a next-day load. Loadsmart AI worked down your routing guide, re-tendered until it re-covered at contract, and kept the dock appointment — a rejected tender never became a scramble on your desk.

What the agent does

Works your routing guide in seconds, inside a cost ceiling.

1. Detects the miss
   Catches a rejection or a timeout the moment it happens.
2. Re-tenders down the guide
   Moves to the next eligible rate and tenders again, repeating down the guide until a carrier accepts.
3. Cleans up behind it
   Drops the rejected carrier from the shipment, cancels the dock or pickup appointment already booked, and re-covers the load under the new carrier.
4. Holds rather than guesses
   If no eligible fallback exists inside the guardrail, the load is held for review instead of covered at any price.

What changes

What your team stops doing. And what that’s worth.

• Recovery before the miss reaches you
  A five-minute retender instead of a half-day scramble that ends in an overpaid spot load.
• Your routing guide gets used the way you built it
  Negotiated rates get used in the order you ranked them, on every load, at every hour.
• Fallbacks stop inflating spend
  The rate that covers the load is one you would have approved yourself.

Runs on your stack

Nothing to rip out. Nothing to migrate.

Your existing systems stay your system of record. Loadsmart becomes your system of action — the work runs on the Loadsmart Platform and the outcome is written back where your team already looks for it.

YOUR SYSTEM OF RECORD

• TMS · WMS · ERP
  Loadsmart AI - Agents running the work
  API - Connects to your system of record over a direct API integration.
  EDI - Speaks EDI where your carriers and partners already do.
  MCP - Exposes the same actions over MCP for agent-to-agent workflows.

The rest of the lineup

Five more agents running the same way.

Loadsmart AI is six specialized agents working the freight lifecycle end to end. If none of the six match what is slowing your team down, describe the task and Loadsmart will build the agent to run it.

1. Proactive Load Audits
   Validates what actually gets billed against the rate that was booked.
2. Scheduling & Re-Scheduling
   Rebooks the dock slot the retender just invalidated.
3. Document Collection & Filing
   Captures every quote, tender, rate con, BOL, POD and invoice as it arrives, and files it against the right shipment automatically.
4. Tracking & Status Updates
   Gets status from carriers so your team stops making check calls, and pushes clean updates to the people who need them.
5. Claims Processing
   Gathers the documentation, validates the claim, and drafts the response for your approval, so claims get filed and recovered.

Bring the workflow that bothers you most.

See the Tender Failures agent run against your own freight, in a working session with the team that builds it.