## A load’s at risk before pickup

Pickups start in 2 hours — and something’s off on three loads.

### Audit · AM pickups

**Working**  
**05:58:00** Pre-pickup audit on 38 loads picking up this morning.

**05:58:20** #LS-50733: tender says reefer, the order needs a dry van.  
**05:58:22** Carrier confirmed the mix-up — corrected before dispatch.  
**05:58:40** 2 more flagged: appointment missing, instructions stale.  
**05:59:05** All 3 fixed before pickup. No day-of surprises.

### What just happened

Before the trucks rolled, Loadsmart AI audited the morning’s loads and caught a wrong equipment type, a missing appointment, and stale instructions — fixing all three ahead of pickup so none turned into detention, a rejection, or a day-of fire drill.

### Loadsmart AI · scripted session

**Cheaper to prevent than to recover.**  
A recovered accessorial gives back part of a dollar you already spent. A prevented accessorial never leaves the account. Auditing a sample after payment tells you where the money went. Auditing every load before pickup keeps it.

### What the agent does

#### Every load checked before pickup.Every invoice checked before approval.

1. **Pre-pickup check on every load**  
   Validates the load against the rate, the routing guide, the appointment and the documents it needs to move clean — while mismatches are still fixable.
2. **Early at-risk transit flags**  
   Raises a load drifting toward a chargeable event — a late pickup, a slipping window, a facility already running behind — before the detention clock starts.
3. **Charges audited against the rules**  
   Every invoice checked against the contracted rate, the booked rate, approved accessorials and the shipment record, before approval.
4. **Exceptions routed to a person**  
   Anything outside the guardrails you set escalates to a Loadsmart Freight Expert or back to your own team, whichever you prefer.

### What changes

#### What your team stops doing. And what that’s worth.

- **Finance reviews instead of reconstructing**  
  Exceptions arrive validated, instead of as a detention event someone has to piece together three weeks later.
- **Detention becomes visible while it’s happening**  
  Live appointment and gate data surface the wait in real time, while there’s still time to act on it.
- **Fewer disputes**  
  A charge caught before pickup never becomes an invoice your team has to fight.

### Runs on your stack

## Nothing to rip out. Nothing to migrate.

Your existing systems stay your system of record. Loadsmart becomes your system of action — the work runs on the Loadsmart Platform and the outcome is written back where your team already looks for it.

**YOUR SYSTEM OF RECORD**: TMS · WMS · ERP  
Loadsmart AI Agents running the work  
API Connects to your system of record over a direct API integration.  
EDI Speaks EDI where your carriers and partners already do.  
MCP Exposes the same actions over MCP for agent-to-agent workflows.

### The rest of the lineup

## Five more agents running the same way.

Loadsmart AI is six specialized agents working the freight lifecycle end to end. If none of the six match what is slowing your team down, describe the task and Loadsmart will build the agent to run it.

### Bring the workflow that bothers you most.

See the Proactive Load Audits agent run against your own freight, in a working session with the team that builds it.