# What we automate

## The repetitive work that eats your team’s day. We take it off your plate.

Every shipper runs the same manual tasks over and over. Loadsmart AI automates the tasks, end-to-end.

**0+ real TMS objects orchestrated in production by Loadsmart AI**

Loadsmart Freight Experts resolve the exceptions

### Document collection & filing

Quotes, tenders, appointments, settlement — executed live inside your operation, under the rules you set.

- **70–90% less document-handling time**

### Tracking & status updates

We get status from carriers so your team stops making check calls, and push clean updates to the people who need them.

- **5–10 minutes saved per tracked load**

### Tender failures

When a tender falls through, we re-tender down your routing guide and re-book, before the miss ever reaches your team.

- **8–10% overpayment on flat rates eliminated**

### Proactive load audits

We check every load before pickup and flag at-risk transit early, so problems surface before they turn into penalties.

- **30–40% reduction in avoidable penalty charges**

### Claims processing

We gather the documentation, validate the claim, and draft the response for your approval, so claims get filed and recovered.

- **2x faster claims recovery with higher filing rates**

### Scheduling & re-scheduling

We book dock appointments against carrier and facility availability, and when a pickup slips, we re-schedule and notify everyone who needs to know.

- **5–10 minutes saved per appointment**

## Custom — anything else

If you can describe the task, we’ll build the agent to run it.

Bring the repetitive, rules-based work that eats your team’s day. We build it, we run it, and our Freight Experts own the exceptions.

### The more Loadsmart AI runs your freight, the more it resolves on its own.

**80% to 95%+** Loadsmart AI senses, decides and acts on every load, then writes the outcome back into your system of record. **It compounds on your own outcomes so it resolves more on its own over time.**

## Pick the fire. Watch it go out.

1. **Document collection & filing**  
   Docs missing on delivered loads  
2. **Tracking & status updates**  
   A load's gone quiet  
3. **Tender failures**  
   A tender just fell through  
4. **Proactive load audits**  
   A load's at risk before pickup  
5. **Claims processing**  
   Concealed damage on delivery  
6. **Scheduling & re-scheduling**  
   A pickup just slipped

### What just happened

A stack of delivered loads was missing paperwork. Loadsmart AI chased every carrier by email and phone, read and validated each document, caught a wrong file, and filed all three to your system of record — **your team chased none of them.**

## One workflow, start to finish.

Take proof-of-delivery collection. Your platform surfaces the gap; Loadsmart AI picks it up and runs every tool the job needs — a phone call, an email, reading the document, writing it back — until the shipment is closed. No one on your team touches it.

## Integrations

Loadsmart AI doesn’t need to replace your systems. It plugs into it — over APIs, EDI and MCP — puts agents to work inside your operation, and leaves the record where your team already lives.

## What Loadsmart AI gives back.

- **0% lower cost per task**  
- **0% faster completion time**  
- **0s of hrs saved per week**