What we automate

The repetitive work that eats your team’s day. We take it off your plate.

Every shipper runs the same manual tasks over and over. Loadsmart AI automates the tasks, end-to-end.

0+ real TMS objects orchestrated in production by Loadsmart AI

Loadsmart Freight Experts resolve the exceptions

Document collection & filing

Quotes, tenders, appointments, settlement — executed live inside your operation, under the rules you set.

• 70–90% less document-handling time

Tracking & status updates

We get status from carriers so your team stops making check calls, and push clean updates to the people who need them.

• 5–10 minutes saved per tracked load

Tender failures

When a tender falls through, we re-tender down your routing guide and re-book, before the miss ever reaches your team.

• 8–10% overpayment on flat rates eliminated

Proactive load audits

We check every load before pickup and flag at-risk transit early, so problems surface before they turn into penalties.

• 30–40% reduction in avoidable penalty charges

Claims processing

We gather the documentation, validate the claim, and draft the response for your approval, so claims get filed and recovered.

• 2x faster claims recovery with higher filing rates

Scheduling & re-scheduling

We book dock appointments against carrier and facility availability, and when a pickup slips, we re-schedule and notify everyone who needs to know.

• 5–10 minutes saved per appointment

Custom — anything else

If you can describe the task, we’ll build the agent to run it.

Bring the repetitive, rules-based work that eats your team’s day. We build it, we run it, and our Freight Experts own the exceptions.

The more Loadsmart AI runs your freight, the more it resolves on its own.

80% to 95%+ Loadsmart AI senses, decides and acts on every load, then writes the outcome back into your system of record. It compounds on your own outcomes so it resolves more on its own over time.

Pick the fire. Watch it go out.

1. Document collection & filing
   Docs missing on delivered loads
2. Tracking & status updates
   A load's gone quiet
3. Tender failures
   A tender just fell through
4. Proactive load audits
   A load's at risk before pickup
5. Claims processing
   Concealed damage on delivery
6. Scheduling & re-scheduling
   A pickup just slipped

What just happened

A stack of delivered loads was missing paperwork. Loadsmart AI chased every carrier by email and phone, read and validated each document, caught a wrong file, and filed all three to your system of record — your team chased none of them.

One workflow, start to finish.

Take proof-of-delivery collection. Your platform surfaces the gap; Loadsmart AI picks it up and runs every tool the job needs — a phone call, an email, reading the document, writing it back — until the shipment is closed. No one on your team touches it.

Integrations

Loadsmart AI doesn’t need to replace your systems. It plugs into it — over APIs, EDI and MCP — puts agents to work inside your operation, and leaves the record where your team already lives.

What Loadsmart AI gives back.

• 0% lower cost per task
• 0% faster completion time
• 0s of hrs saved per week