## Docs missing on delivered loads

3 delivered loads are missing signed BOLs and a rate con.

**Documents · #LS-48180**

**Working**

- 15:12:04 3 delivered loads flagged — documents missing in your TMS.
- 15:12:06 Emailed and called each carrier for the signed BOL and rate con.
- 15:12:40 2 back — read, validated against the shipment, filed.
- 15:13:20 1 carrier sent the wrong file — flagged and re-requested.
- 15:14:02 All 3 filed to your TMS. Every doc matched to its load.

**What just happened**

A stack of delivered loads was missing paperwork. Loadsmart AI chased every carrier by email and phone, read and validated each document, caught a wrong file, and filed all three to your system of record — your team chased none of them.

### Loadsmart AI · scripted session

It does not guess.

If a document is missing, unreadable, or ambiguous, the agent stops and hands it to a person with the context already attached. It will never invent a load number to close a gap.

### What the agent does

#### Captures every document, files it, and tells you what’s still missing.

1. **Collects**  
   Picks up documents as they arrive — inbound email attachment or carrier portal upload — without anyone forwarding them anywhere.

2. **Classifies**  
   Identifies each document by type: quote, tender, rate confirmation, bill of lading, proof of delivery, or invoice.

3. **Matches and files**  
   Extracts the load number, carrier and dates, ties the document to the correct shipment record, and files it.

4. **Flags the gap**  
   Surfaces what is still missing while there is still time to chase it.

### What changes

#### What your team stops doing. And what that’s worth.

- **Settlement closes faster**  
  PODs and invoices are matched the moment they arrive, so there is no gap between delivery and payment approval.

- **The audit trail stays clean**  
  Every document is tied to its shipment at arrival, so there’s nothing to reconstruct when a dispute comes up.

- **Hours come back**  
  Your team stops spending afternoons filing paperwork instead of moving freight.

### Runs on your stack

## Nothing to rip out. Nothing to migrate.

Your existing systems stay your system of record. Loadsmart becomes your system of action — the work runs on the Loadsmart Platform and the outcome is written back where your team already looks for it.

### YOUR SYSTEM OF RECORD

- **TMS · WMS · ERP**  
  Loadsmart AI Agents running the work.

- **API**  
  Connects to your system of record over a direct API integration.

- **EDI**  
  Speaks EDI where your carriers and partners already do.

- **MCP**  
  Exposes the same actions over MCP for agent-to-agent workflows.

### The rest of the lineup

## Five more agents running the same way.

Loadsmart AI is six specialized agents working the freight lifecycle end to end. If none of the six match what is slowing your team down, describe the task and Loadsmart will build the agent to run it.

### Bring the workflow that bothers you most.

See the Document Collection & Filing agent run against your own freight, in a working session with the team that builds it.